Hi, I'm FeedbackRobot.
I'm your autonomous agent for customer recovery. Give me a few skills, and I'll start finding, listening to, and resolving your customer issues 24/7.
Respond to Positive Reviews
I monitor your public profiles and automatically thank happy customers to keep your rating high.
Resolve Negative Feedback
I identify frustrated customers in real-time and initiate a private recovery chat to win them back.
Proactive Customer Check-ins
I send targeted surveys to recent visitors to find out what they really think before they leave a review.